Most Common Questions we get at Shield Towing San-Antonio
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Q: What kind of services do you provide?
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A: We provide all kinds of towing services here at Shield Towing and their network of licensed affiliates experts, specifically towing, car lockout, and roadside assistance. Our towing services include local and long distance towing, light duty to heavy duty towing, motorcycle towing, accident removal towing, dolly towing, flatbed towing, wrecker service, emergency towing, and more. Our car lockout services include services such as car rekey, transponder and chip key programming, open trunk services, lock replacement, key duplication, and the like. And lastly, our roadside assistance team is here to help you with out of gas services, battery jumpstart, flat tire fix, and any other roadside emergency that comes up for you.
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Q: What non-towing services do you provide?
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A: We provide auto lockout and roadside assistance services. This includes everything involving your keys or locks as well as those little bumps that happen on the side of the road. Call us for car key duplication, lock picking, open trunk services, car battery jumpstart, flat tire change, gas delivery, or any other roadside or locksmith emergency.
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Q: Which vehicles do you tow?
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A: Luckily for you, we tow vehicles of all makes and models! This includes trucks, cars, vans, big rigs, motorcycles, and more. Just let us know what vehicle you’re driving when you call us for services so we can know how best to help you.
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Q: How long do I need to wait for a service?
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A: We and our network of independently owned and licensed affiliates know your time is important, so we work especially hard not to keep you waiting fast time as possible for our towing service. Just call us right away and we’ll send our nearest technician to your side.
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Q: Do you provide services only in San Antonio, or can I tow my car elsewhere?
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A: You can definitely tow your car outside of San Antonio. We provide complete services to the San Antonio area, but if you need a long distance tow, we’re happy to help you out, whether it’s to Dallas or El Paso or even somewhere farther away.
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Q: What are your hours of operation?
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A: We’re open for business 24/7. Call us on weekends, evenings, middle of the night, holidays – whenever you need it, and we’ll answer.
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Q: Are you professionally certified and insured?
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A: Yes!! We and our network of independently owned and licensed affiliates are a 100% professionally certified and insured towing company. Each and every one of our technicians is licensed and insured as well for safety and quality service.
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Q: What are your rates?
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A: Our rates vary greatly depending on the service, of course, so you can contact us directly to find out our rates for the specific service you need. But we can assure you that we keep our rates as competitive as possible. We know how expensive car repairs get, so we keep our towing, car lockout, and roadside assistance service rates as low as possible to ensure that you’re able to get the help you need at the price you can pay for.